What do you charge for delivery?

Standard delivery is free of charge for items over £100 Optional Engineered delivery is £80


What about V.A.T on the Mobility items?

Many medical equipment products are V.A.T exempt. Simply click on the V.A.T exempt box when ordering your products if you fit the criteria explained on the page.


What forms of payment do you accept?

We accept all major credit and debit cards cheque and postal orders


Are there any hidden charges?

NO. The price you see is the price you pay


What kind of warranty do you offer?

All of our New Mobility products come with one to one year limited manufacturer’s warranty. Extended warranty and Insurance is also available please call 0800 111 4774 to discuss.


How long will it take to get my equipment?

All in-stock items take between 3 to 5 days to be delivered. If an item is not in stock, we will inform you with an estimated time of arrival


What is the difference between a 3 wheel and 4 wheel scooters?

The biggest difference between the two types is that 3 wheelers have a better turning radius as compared to 4 wheelers. This is most apparent in a house or similar confined area. Four-wheeled scooters originally evolved from the need for more stable operation when traveling on slopes or uneven terrain. However, newer models of 3-wheeled scooters also boast a very stable ride due to their optimized centre of balance.


What kind of surfaces will the electric scooters work well on?

Most electric scooters are intended for paved pathways and will not perform well on dirt, gravel, or grass surfaces. However, we do supply scooters that will perform a little better on these more rugged surfaces.