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12 Months RTB Warranty

All of our new products come with a 12 month (RTB) return to base manufacturers warranty as standard.

 

If you encounter an issue with your product you are advised to call us first on 01245 905144 where we will be able to advise on the best course of action. This may also help speed up the process at it may be we can repair the item at your address or order replacement parts whilst we are awaiting your item at our workshop.

 

The 12 Month RTB Warranty will not cover the products if they have been misused, damaged or vandalised, or any attempt to make a repair has been carried out by a third-party or none authorised company.  In the event of the product purchased from "Discount Mobility" being sold on, the 12-month warranty is not transferable.

 

Should you encounter a failure in your products we are able to offer a repair or replacement through this manufacturer RTB warranty. In the case of such a failure, it is the customer's responsibility to return the item to our workshop at which point the warranty repairs and cost of returning the item to you will be completed free of charge.

Any Call-Outs durring the 12 months RTB Warranty will encounter an £80 Call out fee.

If you have difficulties in returning the item at your own cost to us we are able to offer a collection and return service at a cost of £80.00

 

 

Gold 12 Months Peace Of Mind Warranty Option.

Alternatively, we offer the option to take out our 'Gold 12 months Peace of Mind Warranty' during your online purchase against Mobility Scooters, Electric & Powered Wheelchairs and Furniture items.
This will then cover you for any extra expense for the first 12 months of ownership against mechanical and electrical breakdown, together with parts, labour and any call out charges.
The Cost for the Gold 12 Months Peace OF Mind Warranty is £79.00 during checkout.

The Gold 12 Months Peace Of Mind Warranty will not cover the products if they have been misused, damaged or vandalised or any attempt to make a repair has been carried out by a third-party or none authorised company.

 

How To Make  A Warranty Claim.

If you encounter an issue with your product you are advised to call us first on 01245 905144 where we will be able to advise on the best course of action. This may also help speed up the process as it may be we can repair the item at your address or order replacement parts whilst we are awaiting your item at our workshop.

In the event of the product purchased from "Discount Mobility" being sold on, the 12-month warranty is not transferable.

 

 

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Loan Of Products.

No replacement loan products can be provided during the warranty repair period.

 

Repair Service.

If you have a problem with your Mobility Scooters, Electric & Powered Wheelchairs and Furniture items that are not covered under our 12-month Return to Base & Gold Warranty, we are able to undertake repairs for you at your cost. Again it is your responsibility to return the item to us or an engineer can collect the item at a charge of £80.00.

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12 Months RTB Warranty Absolutely FREE.
12 Month Warranty Absolutely FREE.
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Home >> Mobility Scooters >> Portable Mobility Scooters >> Sterling Sapphire II Mobility Scooter
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Average Score: 5 / 5

Sterling Sapphire 2 Mobility Scooter - good and comfy but broke down after 18 months wouldn't purchase another. DM Customer Service. We recommend that all mobility scooters have a full service every 12 months to avoid any breakdowns.
Sandra (05-Jun-2016)

Excellent purchase. But not portable. Cannot be charged off board. Scooter bag a good buy. Very good to ride though.
COLIN TANTON (08-Mar-2015)

I'm really pleased with my Sterling Sapphire 2 mobility scooter. Previously I was a manual wheelchair user but started having problems with my elbows so needed some form of powered mobility transport. What attracted me to the Sapphire 2 is the ability to put my feet either side of of the steering column. I have long legs with arthritic knees so the being able to stretch my legs out is a godsend. The scooter is well made and a steal at such a low price. I just wish it went a little faster on the straights, but being a class 2 scooter it is limited to 4mph. Having never ridden a mobility scooter before I'm amazed how much grunt they have. The only negative is that the scooter is slighter too large to get on buses and I would recommend the Little Gem 2 if you need to use the buses regularly.
Richard (24-Mar-2014)

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Sterling Sapphire II Mobility Scooter
The Sterling Sapphire II is a good all round portable travel mobility scooter. It can be classed as a mid-range, 4 mph model, yet still retains its reputation as a top performing lightweight transportable mobility scooter. read more
 
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Sterling Sapphire II Portable Travel Mobility Scooters

The Sterling Sapphire II is considered a mid-range portable travel mobility scooter that’s ideal for everyday use. It’s made by Sunrise Medical, a company with two decades of experience in designing and manufacturing mobility scooters that enable users to enjoy excellent independence.

 

The Sterling Sapphire Is A Very Versatile Mobility Scooter

Able to reach a maximum speed of 4 miles per hour, the Sterling Sapphire II is made to be used indoors or out. It’s also extremely portable, so you can easily bring it wherever you go by packing it into the boot of a car.

 

The Sterling Sapphire 2 Is so Easy to Dismantle

Made to split into multiple parts for better portability, the Sterling Sapphire II is manageable, yet very sturdy. It can safely carry a passenger weight of up to 23 stone

 

Safe and Comfortable Features on the Sterling Sapphire II.

Buy the Sterling Sapphire II in your choice of a beautiful red or blue colour. It has a wraparound delta tiller that allows riders to place their feet on either side of the steering column for maximum comfort and stability. There’s also a spacious basket on the front that’s excellent for carrying groceries home from the shop or keeping a handbag easily accessible. The headlight helps a rider maintain sufficient visibility in dim environments and stay visible to motorists and pedestrians.

 

Purchasing Perks when Buying a Sterling Sapphire.

When you buy the Sterling Sapphire II from Discount Mobility, it includes batteries and a charger. Plus, you’ll get three free months of scooter insurance, and complimentary courier delivery.

 

During the checkout process, you can apply for optional financing and get a response about your eligibility in just four minutes. That benefit could be very helpful if you’d like to stay mindful of your budget, but are ready to buy the Sterling Sapphire II portable mobility scooter. Discount Mobility also offers price matching, so let us know if you’ve seen the scooter sold somewhere else for less. 


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