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12 Months RTB Warranty

All of our new products come with a 12 month (RTB) return to base manufacturers warranty as standard.

 

If you encounter an issue with your product you are advised to call us first on 01245 905144 where we will be able to advise on the best course of action. This may also help speed up the process at it may be we can repair the item at your address or order replacement parts whilst we are awaiting your item at our workshop.

 

The 12 Month RTB Warranty will not cover the products if they have been misused, damaged or vandalised, or any attempt to make a repair has been carried out by a third-party or none authorised company.  In the event of the product purchased from "Discount Mobility" being sold on, the 12-month warranty is not transferable.

 

Should you encounter a failure in your products we are able to offer a repair or replacement through this manufacturer RTB warranty. In the case of such a failure, it is the customer's responsibility to return the item to our workshop at which point the warranty repairs and cost of returning the item to you will be completed free of charge.

Any Call-Outs durring the 12 months RTB Warranty will encounter an £80 Call out fee.

If you have difficulties in returning the item at your own cost to us we are able to offer a collection and return service at a cost of £80.00

 

 

Gold 12 Months Peace Of Mind Warranty Option.

Alternatively, we offer the option to take out our 'Gold 12 months Peace of Mind Warranty' during your online purchase against Mobility Scooters, Electric & Powered Wheelchairs and Furniture items.
This will then cover you for any extra expense for the first 12 months of ownership against mechanical and electrical breakdown, together with parts, labour and any call out charges.
The Cost for the Gold 12 Months Peace OF Mind Warranty is £79.00 during checkout.

The Gold 12 Months Peace Of Mind Warranty will not cover the products if they have been misused, damaged or vandalised or any attempt to make a repair has been carried out by a third-party or none authorised company.

 

How To Make  A Warranty Claim.

If you encounter an issue with your product you are advised to call us first on 01245 905144 where we will be able to advise on the best course of action. This may also help speed up the process as it may be we can repair the item at your address or order replacement parts whilst we are awaiting your item at our workshop.

In the event of the product purchased from "Discount Mobility" being sold on, the 12-month warranty is not transferable.

 

 

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Loan Of Products.

No replacement loan products can be provided during the warranty repair period.

 

Repair Service.

If you have a problem with your Mobility Scooters, Electric & Powered Wheelchairs and Furniture items that are not covered under our 12-month Return to Base & Gold Warranty, we are able to undertake repairs for you at your cost. Again it is your responsibility to return the item to us or an engineer can collect the item at a charge of £80.00.

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12 Months RTB Warranty Absolutely FREE.
12 Month Warranty Absolutely FREE.
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Home >> Mobility Scooters >> Road Mobility Scooters >> Drive Mercury Envoy 8 Plus
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Drive Mercury Envoy 8 Plus
The 8 mph Envoy 8 mobility scooter is a stylish addition to the Drive Mercury range of scooters. It includes a whole host of excellent features that you come to expect from a manufacturer like Drive Medical. An comfortable, smooth ride is assured with all read more
 
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Drive Mercury Envoy 8 Plus Road Mobility Scooter

The 8 mph Envoy 8 mobility scooter is a stylish addition to the Drive Mercury range of mobility scooters. It includes a whole host of excellent features that you come to expect from a manufacturer like Drive Medical. An comfortable, smooth ride is assured with all round suspension system fitted as standard.

 

The, comfort continues with the Captains chair with the well upholstered, adjustable Captains seat you should be able to find the perfect seating position whilst using the scooter. The tiller is adjustable to suit the users preferred position and to ensure maximum foot room, the delta steering control is more comfortable for longer journeys, and makes controlling the scooter easier for those who have arthritus or issues with their grip. If you plan to use the Drive Mercury Envoy 8 for trips to the shops there is also a sturdy front basket as standard. From a safety perspective the Drive Medical Envoy 8 comes with a full light system front and rear, including a powerful LED front light and indicators.

 

There is also a rear view mirror and a separate cable brake for added safety and peace of mind. Although the Envoy 8 mobility scooter may have compact dimensions, there is no compromise regarding the performance of this mobility scooter. With a top speed of 8 mph, and a weight capacity of up to 25 stone, it is on a par with many larger models.

 

Couple this with the impressive range of up to 30 miles between charges due to the heavy duty 50 a/h batteries, and you can see why the Drive Mercury Envoy Road Scooter is a class leader. The Envoy 8 carries the Drive Mercury brand, this ensures a focus on comfort, style, performance and reliability. All our scooters are supplied with batteries and a charger, and include free courier delivery to your door, 12 months parts and labour warranty including home engineer call out, and 3 months free scooter insurance all for the price you see!


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