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12 Months RTB Warranty

All of our new products come with a 12 month (RTB) return to base manufacturers warranty as standard.

 

If you encounter an issue with your product you are advised to call us first on 01245 905144 where we will be able to advise on the best course of action. This may also help speed up the process as it may be that we can repair the item at your address or order replacement parts whilst we are awaiting your item at our workshop.

 

The 12 Month RTB Warranty will not cover the products if they have been misused, damaged or vandalised, or any attempt to make a repair has been carried out by a third-party or none authorised company.  In the event of the product purchased from "Discount Mobility" being sold on, the 12-month warranty is not transferable.

 

Should you encounter a failure in your products we are able to offer a repair or replacement through this manufacturer RTB warranty. In the case of such a failure, it is the customer's responsibility to return the item to our workshop at which point the warranty repairs and cost of returning the item to you will be completed free of charge.

Any Call-Outs during the 12 months RTB Warranty will encounter an £80 Call out fee.

If you have difficulties in returning the item at your own cost to us we are able to offer a collection and return service at a cost of £80.00

 

 

Gold 12 Months Peace Of Mind Warranty Option.

Alternatively, we offer the option to take out our 'Gold 12 months Peace of Mind Warranty' during your online purchase against Mobility Scooters, Electric & Powered Wheelchairs and Furniture items.
This will then cover you for any extra expense for the first 12 months of ownership against mechanical and electrical breakdown, together with parts, labour and any call out charges.
The Cost for the Gold 12 Months Peace OF Mind Warranty is £79.00 during checkout.

The Gold 12 Months Peace Of Mind Warranty will not cover the products if they have been misused, damaged or vandalised or any attempt to make a repair has been carried out by a third-party or none authorised company.

 

How To Make  A Warranty Claim.

If you encounter an issue with your product you are advised to call us first on 01245 905144 where we will be able to advise on the best course of action. This may also help speed up the process as it maybe we can repair the item at your address or order replacement parts whilst we are awaiting your item at our workshop.

In the event of the product purchased from "Discount Mobility" being sold on, the 12-month warranty is not transferable.

 

 

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Loan Of Products.

No replacement loan products can be provided during the warranty repair period.

 

Repair Service.

If you have a problem with your Mobility Scooters, Electric & Powered Wheelchairs and Furniture items that are not covered under our 12-month Return to Base & Gold Warranty, we are able to undertake repairs for you at your cost. Again it is your responsibility to return the item to us or an engineer can collect the item at a charge of £80.00.

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12 Months RTB Warranty Absolutely FREE.
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Casalift Mobile Hoist
Casalift Mobile Hoist - New lightweight,compact manoeuvrable hoist that is easy to service and maintain. read more
 
Overview
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Casalift Mobile Hoist 

 

 

The Casalift Mobile Hoist is a New lightweight,compact manoeuvrable hoist that is easy to service and maintain and ideal for both the private home or care home environment.. With electric leg opening, user friendly magnetic handset, controlled manual lowering for emergencies and easy to clean smooth services it is ideal for all situations. An acoustic low battery alarm emits an alert at approximately 50% battery level. The control box also includes emergency stop and charge status. The Casalift mobile hoist handset features recessed buttons to reduce the chance of unintended operation and the magnetic back ensures neat easy storage. A pull away charger cable reduces the risk of accidents and damage to the control box connections.

The Casalift also features electric leg opening and two 360 degree swivelling braked rear castors.



 

 

Order online or call us on: 01245 905 144


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