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12 Months RTB Warranty

All of our new products come with a 12 month (RTB) return to base manufacturers warranty as standard.

 

If you encounter an issue with your product you are advised to call us first on 01245 905144 where we will be able to advise on the best course of action. This may also help speed up the process as it may be that we can repair the item at your address or order replacement parts whilst we are awaiting your item at our workshop.

 

The 12 Month RTB Warranty will not cover the products if they have been misused, damaged or vandalised, or any attempt to make a repair has been carried out by a third-party or none authorised company.  In the event of the product purchased from "Discount Mobility" being sold on, the 12-month warranty is not transferable.

 

Should you encounter a failure in your products we are able to offer a repair or replacement through this manufacturer RTB warranty. In the case of such a failure, it is the customer's responsibility to return the item to our workshop at which point the warranty repairs and cost of returning the item to you will be completed free of charge.

Any Call-Outs during the 12 months RTB Warranty will encounter an £80 Call out fee.

If you have difficulties in returning the item at your own cost to us we are able to offer a collection and return service at a cost of £80.00

 

 

Gold 12 Months Peace Of Mind Warranty Option.

Alternatively, we offer the option to take out our 'Gold 12 months Peace of Mind Warranty' during your online purchase against Mobility Scooters, Electric & Powered Wheelchairs and Furniture items.
This will then cover you for any extra expense for the first 12 months of ownership against mechanical and electrical breakdown, together with parts, labour and any call out charges.
The Cost for the Gold 12 Months Peace OF Mind Warranty is £79.00 during checkout.

The Gold 12 Months Peace Of Mind Warranty will not cover the products if they have been misused, damaged or vandalised or any attempt to make a repair has been carried out by a third-party or none authorised company.

 

How To Make  A Warranty Claim.

If you encounter an issue with your product you are advised to call us first on 01245 905144 where we will be able to advise on the best course of action. This may also help speed up the process as it maybe we can repair the item at your address or order replacement parts whilst we are awaiting your item at our workshop.

In the event of the product purchased from "Discount Mobility" being sold on, the 12-month warranty is not transferable.

 

 

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Loan Of Products.

No replacement loan products can be provided during the warranty repair period.

 

Repair Service.

If you have a problem with your Mobility Scooters, Electric & Powered Wheelchairs and Furniture items that are not covered under our 12-month Return to Base & Gold Warranty, we are able to undertake repairs for you at your cost. Again it is your responsibility to return the item to us or an engineer can collect the item at a charge of £80.00.

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on orders over £49.99 to UK mainland, excluding the Scottish Highlands
On All Orders Over £49.99 To UK Mainland.
12 Months RTB Warranty Absolutely FREE.
12 Month Warranty Absolutely FREE.
For long-term illness or disabled, you don't have to pay VAT on your purchase.
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Average Score: 5 / 5

Possibly the best value and performing Electric Wheelchair Available. If you need a great power chair then this is the one for you.
DMS (30-Jan-2011)

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Enigma Energi Plus
Enigma Energi Plus Electric Power Wheelchair, Market leading design, market beating price! read more
 
Overview
Reviews

The Drive Enigma Energi Plus - Luxurious Features At A Low Cost

With many excellent features usually found at a lower price, the Enigma Energi Plus is an absolute bargain at just under £1,200. Enjoy all the luxurious features you find on a top of the range powerchair but at half the price.

 

Specification & Features

  • A maximum speed of 4mph*
  • Maximum range 15 miles on a full battery charge*
  • Available in 46cm (18") seat width
  • Designed for indoor use and limited outdoor use such as shopping centres
  • Rear-wheel drive system for optimum manoeuvrability
  • Detachable height and width adjustable armrests with removable PU arm pads to suit the comfort of the user
  • Half folding and removable backrest for easy storage and transportation
  • Tension and height-adjustable backrest and length adjustment on armrests allow the chair to be easily adapted to suit comfort preferences
  • A de-clutch operation to enable you to safely freewheel the chair where and when required
  • Padded upholstery with a choice of four seat widths
  • 20cm (8") front castors and 32cm (12.5") rear wheels with pneumatic puncture-proof tyres provide durability and low maintenance
  • Comfortable seat cushion included as standard
  • Swing in / swing out detachable footrests for maximum comfort and convenience when transferring
  • Powerful 320W motors
  • Tried and tested industry standard electronics
  • Detachable batteries and basket for easy storage
  • Built-in storage bag for the battery charger
  • Onboard charging (2 x 34Ah batteries)**
  • Rear anti-tip wheels as standard
  • This powerchair has been crash tested providing added safety when being transported in a vehicle
  • Maximum weight capacity 135kg-21st

 

 

 

  


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