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12 Months RTB Warranty

All of our new products come with a 12 month (RTB) return to base manufacturers warranty as standard.

 

If you encounter an issue with your product you are advised to call us first on 01245 905144 where we will be able to advise on the best course of action. This may also help speed up the process at it may be we can repair the item at your address or order replacement parts whilst we are awaiting your item at our workshop.

 

The 12 Month RTB Warranty will not cover the products if they have been misused, damaged or vandalised, or any attempt to make a repair has been carried out by a third-party or none authorised company.  In the event of the product purchased from "Discount Mobility" being sold on, the 12-month warranty is not transferable.

 

Should you encounter a failure in your products we are able to offer a repair or replacement through this manufacturer RTB warranty. In the case of such a failure, it is the customer's responsibility to return the item to our workshop at which point the warranty repairs and cost of returning the item to you will be completed free of charge.

Any Call-Outs durring the 12 months RTB Warranty will encounter an £80 Call out fee.

If you have difficulties in returning the item at your own cost to us we are able to offer a collection and return service at a cost of £80.00

 

 

Gold 12 Months Peace Of Mind Warranty Option.

Alternatively, we offer the option to take out our 'Gold 12 months Peace of Mind Warranty' during your online purchase against Mobility Scooters, Electric & Powered Wheelchairs and Furniture items.
This will then cover you for any extra expense for the first 12 months of ownership against mechanical and electrical breakdown, together with parts, labour and any call out charges.
The Cost for the Gold 12 Months Peace OF Mind Warranty is £79.00 during checkout.

The Gold 12 Months Peace Of Mind Warranty will not cover the products if they have been misused, damaged or vandalised or any attempt to make a repair has been carried out by a third-party or none authorised company.

 

How To Make  A Warranty Claim.

If you encounter an issue with your product you are advised to call us first on 01245 905144 where we will be able to advise on the best course of action. This may also help speed up the process as it may be we can repair the item at your address or order replacement parts whilst we are awaiting your item at our workshop.

In the event of the product purchased from "Discount Mobility" being sold on, the 12-month warranty is not transferable.

 

 

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Loan Of Products.

No replacement loan products can be provided during the warranty repair period.

 

Repair Service.

If you have a problem with your Mobility Scooters, Electric & Powered Wheelchairs and Furniture items that are not covered under our 12-month Return to Base & Gold Warranty, we are able to undertake repairs for you at your cost. Again it is your responsibility to return the item to us or an engineer can collect the item at a charge of £80.00.

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on orders over £49.99 to UK mainland, excluding the Scottish Highlands
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12 Months RTB Warranty Absolutely FREE.
12 Month Warranty Absolutely FREE.
For long-term illness or disabled, you don't have to pay VAT on your purchase.
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Average Score: 5 / 5

Pride Go Go Sport Mobility Scooter. This has been a life changer for my mom, really easy to break down and fits easily into one half of the back seat folded down in a Nissan micra. Nice to drive and great all round use
Steph Broadbent (24-Apr-2018)

Pride Go Go Sport Mobility Scooter I purchased a Go Go sport on behalf of a client of mine. First of all Discount Mobility were much cheaper (£899 vs £1475) than the quote I had received from another company. Once ordered the scooter was delivered without fuss in 48 hours. Despite being cheaper the guys at DM still provided helpful and patient advice whenever I rang which was often. I would give them 10 out of 10 and strongly recommend the company to anyone looking for help with their mobility needs.
David Quill (24-Oct-2017)

Pride Go Go Sport Mobility Scooter. This is a really good product and can be used locally with ease the base is a little heavy and difficult to manipulate for a small person to lift and put into a car but can be done with reasonable ease.
lindsay fricker (09-Jun-2016)

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Pride Go Go Sport
Now in Stock at a ridiculously low offer price of 799 The stylish, high-performing Pride Go-Go Elite Traveller Sport features an innovative design with a full complement of unique read more
 
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Steph Broadbent
Pride Go Go Sport Mobility Scooter. This has been a life changer for my mom, really easy to break down and fits easily into one half of the back seat folded down in a Nissan micra. Nice to drive and great all round use
24-Apr-2018
David Quill
Pride Go Go Sport Mobility Scooter I purchased a Go Go sport on behalf of a client of mine. First of all Discount Mobility were much cheaper (£899 vs £1475) than the quote I had received from another company. Once ordered the scooter was delivered without fuss in 48 hours. Despite being cheaper the guys at DM still provided helpful and patient advice whenever I rang which was often. I would give them 10 out of 10 and strongly recommend the company to anyone looking for help with their mobility needs.
24-Oct-2017
lindsay fricker
Pride Go Go Sport Mobility Scooter. This is a really good product and can be used locally with ease the base is a little heavy and difficult to manipulate for a small person to lift and put into a car but can be done with reasonable ease.
9-Jun-2016

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