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12 Months RTB Warranty

All of our new products come with a 12 month (RTB) return to base manufacturers warranty as standard.

 

If you encounter an issue with your product you are advised to call us first on 01245 905144 where we will be able to advise on the best course of action. This may also help speed up the process as it may be that we can repair the item at your address or order replacement parts whilst we are awaiting your item at our workshop.

 

The 12 Month RTB Warranty will not cover the products if they have been misused, damaged or vandalised, or any attempt to make a repair has been carried out by a third-party or none authorised company.  In the event of the product purchased from "Discount Mobility" being sold on, the 12-month warranty is not transferable.

 

Should you encounter a failure in your products we are able to offer a repair or replacement through this manufacturer RTB warranty. In the case of such a failure, it is the customer's responsibility to return the item to our workshop at which point the warranty repairs and cost of returning the item to you will be completed free of charge.

Any Call-Outs during the 12 months RTB Warranty will encounter an £80 Call out fee.

If you have difficulties in returning the item at your own cost to us we are able to offer a collection and return service at a cost of £80.00

 

 

Gold 12 Months Peace Of Mind Warranty Option.

Alternatively, we offer the option to take out our 'Gold 12 months Peace of Mind Warranty' during your online purchase against Mobility Scooters, Electric & Powered Wheelchairs and Furniture items.
This will then cover you for any extra expense for the first 12 months of ownership against mechanical and electrical breakdown, together with parts, labour and any call out charges.
The Cost for the Gold 12 Months Peace OF Mind Warranty is £79.00 during checkout.

The Gold 12 Months Peace Of Mind Warranty will not cover the products if they have been misused, damaged or vandalised or any attempt to make a repair has been carried out by a third-party or none authorised company.

 

How To Make  A Warranty Claim.

If you encounter an issue with your product you are advised to call us first on 01245 905144 where we will be able to advise on the best course of action. This may also help speed up the process as it maybe we can repair the item at your address or order replacement parts whilst we are awaiting your item at our workshop.

In the event of the product purchased from "Discount Mobility" being sold on, the 12-month warranty is not transferable.

 

 

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Loan Of Products.

No replacement loan products can be provided during the warranty repair period.

 

Repair Service.

If you have a problem with your Mobility Scooters, Electric & Powered Wheelchairs and Furniture items that are not covered under our 12-month Return to Base & Gold Warranty, we are able to undertake repairs for you at your cost. Again it is your responsibility to return the item to us or an engineer can collect the item at a charge of £80.00.

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12 Months RTB Warranty Absolutely FREE.
12 Month Warranty Absolutely FREE.
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Standard Canopy
***PLEASE NOTE*** All Photos are for illustration purposes only, the canopy you will be supplied with is depending on your model of scooter. The standard canopy is our most popular. Its rigid frame allows users to feel safe while driving. read more
 
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***PLEASE NOTE***

 

All Photos are for illustration purposes only, the canopy you will be supplied with is depending on your model of scooter.

 

 

Standard Mobility Scooter Canopy

 

Similar to the de-luxe types these are available in a combination of clear and coloured PVC, to allow colour matching to most popular scooter types. Our four current colours are dark red , dark blue , black or light grey.

 

On the 'standard pattern ' the doors open and close in an 'arc' which follows the natural movement of your arm, but we can supply vertical zips instead, as an extra if required and add rear zips for access to bags or sticks as an optional extra as well.

 

As with the deluxe canopy types there are twin zips on each door and the second zip allows a 'window' to be opened for ventilation, to chat to a friend or to reach out to a pedestrian crossing control button. At the rear is a cut out to allow the rear lights to be seen , to give access to the motor free-wheel and access if required to the underseat attachment points for stick holders, oxygen bottles etc.

 

Note that on the standard canopies , waterproof taped seaming is only present on the roof seams and the rigid polypropylene roof panel included on the deluxe version is not normally available.

 

Order online or call us online: 01245 905 144


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