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12 Months RTB Warranty

All of our new products come with a 12 month (RTB) return to base manufacturers warranty as standard.

 

If you encounter an issue with your product you are advised to call us first on 01245 905144 where we will be able to advise on the best course of action. This may also help speed up the process as it may be that we can repair the item at your address or order replacement parts whilst we are awaiting your item at our workshop.

 

The 12 Month RTB Warranty will not cover the products if they have been misused, damaged or vandalised, or any attempt to make a repair has been carried out by a third-party or none authorised company.  In the event of the product purchased from "Discount Mobility" being sold on, the 12-month warranty is not transferable.

 

Should you encounter a failure in your products we are able to offer a repair or replacement through this manufacturer RTB warranty. In the case of such a failure, it is the customer's responsibility to return the item to our workshop at which point the warranty repairs and cost of returning the item to you will be completed free of charge.

Any Call-Outs during the 12 months RTB Warranty will encounter an £80 Call out fee.

If you have difficulties in returning the item at your own cost to us we are able to offer a collection and return service at a cost of £80.00

 

 

Gold 12 Months Peace Of Mind Warranty Option.

Alternatively, we offer the option to take out our 'Gold 12 months Peace of Mind Warranty' during your online purchase against Mobility Scooters, Electric & Powered Wheelchairs and Furniture items.
This will then cover you for any extra expense for the first 12 months of ownership against mechanical and electrical breakdown, together with parts, labour and any call out charges.
The Cost for the Gold 12 Months Peace OF Mind Warranty is £79.00 during checkout.

The Gold 12 Months Peace Of Mind Warranty will not cover the products if they have been misused, damaged or vandalised or any attempt to make a repair has been carried out by a third-party or none authorised company.

 

How To Make  A Warranty Claim.

If you encounter an issue with your product you are advised to call us first on 01245 905144 where we will be able to advise on the best course of action. This may also help speed up the process as it maybe we can repair the item at your address or order replacement parts whilst we are awaiting your item at our workshop.

In the event of the product purchased from "Discount Mobility" being sold on, the 12-month warranty is not transferable.

 

 

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Loan Of Products.

No replacement loan products can be provided during the warranty repair period.

 

Repair Service.

If you have a problem with your Mobility Scooters, Electric & Powered Wheelchairs and Furniture items that are not covered under our 12-month Return to Base & Gold Warranty, we are able to undertake repairs for you at your cost. Again it is your responsibility to return the item to us or an engineer can collect the item at a charge of £80.00.

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12 Months RTB Warranty Absolutely FREE.
12 Month Warranty Absolutely FREE.
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The only 4wheel drive in production
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Shoprider 4x4 all terrain mobility scooter
The Shoprider 4x4 all terrain mobility scooter the only 4wheel drive in production. read more
 
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The Shoprider 4x4 all terrain’ luxury mobility scooter.

The only 4wheel drive mobility scooter in production, The Shoprider 4x4 all terrain luxury mobility scooter is a high performance scooter that can cope with all terrains ranging from a shopping trip, an uneven pavement to a gravel path or country track.
Equipped with 2 powerful 24 volt motors that can be easily switched between 2 wheel drive and 4 wheel drive this all terrain scooter will be comfortable both on and off road.
If you love going off the beaten track this scooter is for you! Boasting large 13 inch tyres and a travelling distance of 25 miles between full charges this 4X4 mobility scooter will be your best travelling companion.
Ready for a smooth ride both on and off-road, the “Shoprider 4x4 all terrain” with its proven reliability and strength is the most amazing development in the world of mobility scooters!


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