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12 Months RTB Warranty

All of our new products come with a 12 month (RTB) return to base manufacturers warranty as standard.

 

If you encounter an issue with your product you are advised to call us first on 01245 905144 where we will be able to advise on the best course of action. This may also help speed up the process at it may be we can repair the item at your address or order replacement parts whilst we are awaiting your item at our workshop.

 

The 12 Month RTB Warranty will not cover the products if they have been misused, damaged or vandalised, or any attempt to make a repair has been carried out by a third-party or none authorised company.  In the event of the product purchased from "Discount Mobility" being sold on, the 12-month warranty is not transferable.

 

Should you encounter a failure in your products we are able to offer a repair or replacement through this manufacturer RTB warranty. In the case of such a failure, it is the customer's responsibility to return the item to our workshop at which point the warranty repairs and cost of returning the item to you will be completed free of charge.

Any Call-Outs durring the 12 months RTB Warranty will encounter an £80 Call out fee.

If you have difficulties in returning the item at your own cost to us we are able to offer a collection and return service at a cost of £80.00

 

 

Gold 12 Months Peace Of Mind Warranty Option.

Alternatively, we offer the option to take out our 'Gold 12 months Peace of Mind Warranty' during your online purchase against Mobility Scooters, Electric & Powered Wheelchairs and Furniture items.
This will then cover you for any extra expense for the first 12 months of ownership against mechanical and electrical breakdown, together with parts, labour and any call out charges.
The Cost for the Gold 12 Months Peace OF Mind Warranty is £79.00 during checkout.

The Gold 12 Months Peace Of Mind Warranty will not cover the products if they have been misused, damaged or vandalised or any attempt to make a repair has been carried out by a third-party or none authorised company.

 

How To Make  A Warranty Claim.

If you encounter an issue with your product you are advised to call us first on 01245 905144 where we will be able to advise on the best course of action. This may also help speed up the process as it may be we can repair the item at your address or order replacement parts whilst we are awaiting your item at our workshop.

In the event of the product purchased from "Discount Mobility" being sold on, the 12-month warranty is not transferable.

 

 

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Loan Of Products.

No replacement loan products can be provided during the warranty repair period.

 

Repair Service.

If you have a problem with your Mobility Scooters, Electric & Powered Wheelchairs and Furniture items that are not covered under our 12-month Return to Base & Gold Warranty, we are able to undertake repairs for you at your cost. Again it is your responsibility to return the item to us or an engineer can collect the item at a charge of £80.00.

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on orders over £49.99 to UK mainland, excluding the Scottish Highlands
On All Orders Over £49.99 To UK Mainland.
12 Months RTB Warranty Absolutely FREE.
12 Month Warranty Absolutely FREE.
For long-term illness or disabled, you don't have to pay VAT on your purchase.
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Average Score: 5 / 5

Roma Murcia: Great company who communicated clearly with me. They called me to keep me up to date with my order. They even managed to deliver my scooter earlier than expected-on Christmas Eve! The scooter is fab - just what I need with my deteriorating health and has a good range to allow me to accompany family on walks / bike rides -Thanks Zoe M.
Zoe Mellor (31-Dec-2018)

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Roma Murcia
Buy The Roma Murcia Mobility Scooter for less from Discount Mobility read more
 
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Roma Medical Murcia Mid Sized Mobility Scooter

Roma Medical is proud to announce the Murcia to its range of Mid-Size mobility scooters. The Murcia is a robust and highly manoeuvrable scooter that is great for both indoor and outdoor use.

This mid sized scooter is designed to be split for easy transportation but has a much higher range than most transportable scooters. Its can carry a max user weight of 21 stone and can travel upto 20 miles on a single charge and incorperates a front LED head light. The tyres fitted are soft run puncture proof as standard and the seat is ergonomically designed for ultimate comfort ultamatly a fantastic scooter.

 

  • Split battery pack. LED front light.
  • Non marking puncture proof tyres.
  • Comfortable adjustable height seat.
  • Flip up and width adjustable armrests.
  • Adjustable angle tiller with delta handle.
  • Easy to use controls.
  • Front shopping basket with carry handle.
  • Maximum user weight up to 21 stone.
  • Available in Red & Blue.

 

The unique design of the Roma Murcia incorporates a split battery pack to allow the 34/36Ah batteries to be removed one at a time and an adjustable angle tiller with delta handle to find the optimum driving position easy. It also features easy to use controls and an LED front headlight.

 


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