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12 Months RTB Warranty

All of our new products come with a 12 month (RTB) return to base manufacturers warranty as standard.

 

If you encounter an issue with your product you are advised to call us first on 01245 905144 where we will be able to advise on the best course of action. This may also help speed up the process at it may be we can repair the item at your address or order replacement parts whilst we are awaiting your item at our workshop.

 

The 12 Month RTB Warranty will not cover the products if they have been misused, damaged or vandalised, or any attempt to make a repair has been carried out by a third-party or none authorised company.  In the event of the product purchased from "Discount Mobility" being sold on, the 12-month warranty is not transferable.

 

Should you encounter a failure in your products we are able to offer a repair or replacement through this manufacturer RTB warranty. In the case of such a failure, it is the customer's responsibility to return the item to our workshop at which point the warranty repairs and cost of returning the item to you will be completed free of charge.

Any Call-Outs durring the 12 months RTB Warranty will encounter an £80 Call out fee.

If you have difficulties in returning the item at your own cost to us we are able to offer a collection and return service at a cost of £80.00

 

 

Gold 12 Months Peace Of Mind Warranty Option.

Alternatively, we offer the option to take out our 'Gold 12 months Peace of Mind Warranty' during your online purchase against Mobility Scooters, Electric & Powered Wheelchairs and Furniture items.
This will then cover you for any extra expense for the first 12 months of ownership against mechanical and electrical breakdown, together with parts, labour and any call out charges.
The Cost for the Gold 12 Months Peace OF Mind Warranty is £79.00 during checkout.

The Gold 12 Months Peace Of Mind Warranty will not cover the products if they have been misused, damaged or vandalised or any attempt to make a repair has been carried out by a third-party or none authorised company.

 

How To Make  A Warranty Claim.

If you encounter an issue with your product you are advised to call us first on 01245 905144 where we will be able to advise on the best course of action. This may also help speed up the process as it may be we can repair the item at your address or order replacement parts whilst we are awaiting your item at our workshop.

In the event of the product purchased from "Discount Mobility" being sold on, the 12-month warranty is not transferable.

 

 

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Loan Of Products.

No replacement loan products can be provided during the warranty repair period.

 

Repair Service.

If you have a problem with your Mobility Scooters, Electric & Powered Wheelchairs and Furniture items that are not covered under our 12-month Return to Base & Gold Warranty, we are able to undertake repairs for you at your cost. Again it is your responsibility to return the item to us or an engineer can collect the item at a charge of £80.00.

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We use the following types of cookies on Lloydspharmacy.com:
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We may use cookies that are set by a partner company to enable us to track user browsing habits to help us to improve how the site runs and personalise to a better user experience. They also help facilitate in campaign delivery through advertisements and email activity as well as providing analytical reporting for our website.
Removing and disabling cookies
You can control the cookies on your machine with the ability to turn them on or off. Please note; if you do turn cookies off this will limit the service that we are able to provide to you and may affect your experience of the Lloydspharmacy website. While you will still be able to browse around the site, the functions that allow you to add items to your basket, set up a new account or access an existing account will not be available.
Most browsers automatically accept cookies, if you don’t want us to place cookies on your computer at all, you can set your browser to disable or reject them. This will mean that no website will be able to place cookies on your computer. You can do this by adjusting the preferences within your browser. See www.allaboutcookies.org for further details on how to do this for most browsers.

 

Cookies on www.discount-mobility.co.uk

 

We use standard technology called 'cookies' on this website. A cookie is a small data file that is stored on your computer's hard drive by your web browser when you access a website.

 

Cookies enable us to understand who has seen which pages and advertisements, to determine how frequently particular pages are visited and to show us the most popular areas of our website. They allow us to enrich your experience of using the website and make it more user friendly.

 

Please note; cookies do not contain confidential or personally identifiable information such as your home address, telephone number or credit card details. And our site will not work without cookies.

 

The cookie settings on this website are set to 'allow all cookies' to give you the very best experience. If you continue without changing these settings, you consent to this - but if you want, you can change your settings at any time (See below; Removing and disabling cookies)

 

We use the following types of cookies on discount-mobility.co.uk:

 

Session Cookies:

 

Session cookies enable us to keep track of your movement through the website and allow you to use the site quickly and easily without having to reenter information. For example, they allow us to remember what you add to your shopping basket to enable you to transact without having to reenter all your choices again at the checkout. Without session cookies, if you click ‘checkout’, the new page would not recognise your past activities on all prior pages and your shopping basket would always remain empty.

 

Persistent Cookies:

 

Persistent cookies help us remember your settings for each time you visit. They enable us to authenticate who you are once you register and to remember your preferences the next time you visit the site. This gives you faster and more convenient access each time you visit our site.

 

Third Party Cookies:

 

We may use cookies that are set by a partner company to enable us to track user browsing habits to help us to improve how the site runs and personalise to a better user experience. They also help facilitate in campaign delivery through advertisements and email activity as well as providing analytical reporting for our website.

 

Removing and disabling cookies

 

You can control the cookies on your machine with the ability to turn them on or off. Please note; if you do turn cookies off this will limit the service that we are able to provide to you and may affect your experience of the Discount Mobility website. While you will still be able to browse around the site, the functions that allow you to add items to your basket, set up a new account or access an existing account will not be available.

 

Most browsers automatically accept cookies, if you don’t want us to place cookies on your computer at all, you can set your browser to disable or reject them. This will mean that no website will be able to place cookies on your computer. You can do this by adjusting the preferences within your browser. See www.allaboutcookies.org for further details on how to do this for most browsers.

 

 

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