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12 Months RTB Warranty

All of our new products come with a 12 month (RTB) return to base manufacturers warranty as standard.

 

If you encounter an issue with your product you are advised to call us first on 01245 905144 where we will be able to advise on the best course of action. This may also help speed up the process as it may be that we can repair the item at your address or order replacement parts whilst we are awaiting your item at our workshop.

 

The 12 Month RTB Warranty will not cover the products if they have been misused, damaged or vandalised, or any attempt to make a repair has been carried out by a third-party or none authorised company.  In the event of the product purchased from "Discount Mobility" being sold on, the 12-month warranty is not transferable.

 

Should you encounter a failure in your products we are able to offer a repair or replacement through this manufacturer RTB warranty. In the case of such a failure, it is the customer's responsibility to return the item to our workshop at which point the warranty repairs and cost of returning the item to you will be completed free of charge.

Any Call-Outs during the 12 months RTB Warranty will encounter an £80 Call out fee.

If you have difficulties in returning the item at your own cost to us we are able to offer a collection and return service at a cost of £80.00

 

 

Gold 12 Months Peace Of Mind Warranty Option.

Alternatively, we offer the option to take out our 'Gold 12 months Peace of Mind Warranty' during your online purchase against Mobility Scooters, Electric & Powered Wheelchairs and Furniture items.
This will then cover you for any extra expense for the first 12 months of ownership against mechanical and electrical breakdown, together with parts, labour and any call out charges.
The Cost for the Gold 12 Months Peace OF Mind Warranty is £79.00 during checkout.

The Gold 12 Months Peace Of Mind Warranty will not cover the products if they have been misused, damaged or vandalised or any attempt to make a repair has been carried out by a third-party or none authorised company.

 

How To Make  A Warranty Claim.

If you encounter an issue with your product you are advised to call us first on 01245 905144 where we will be able to advise on the best course of action. This may also help speed up the process as it maybe we can repair the item at your address or order replacement parts whilst we are awaiting your item at our workshop.

In the event of the product purchased from "Discount Mobility" being sold on, the 12-month warranty is not transferable.

 

 

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Loan Of Products.

No replacement loan products can be provided during the warranty repair period.

 

Repair Service.

If you have a problem with your Mobility Scooters, Electric & Powered Wheelchairs and Furniture items that are not covered under our 12-month Return to Base & Gold Warranty, we are able to undertake repairs for you at your cost. Again it is your responsibility to return the item to us or an engineer can collect the item at a charge of £80.00.

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Home >> Electric Wheel Chair

Electric Wheel Chair

 

Electric wheelchairs are usually a lot heavier than manual wheelchairs because the frame has to be stronger in order to support the battery and motors. The level of sophistication in electric wheelchairs also varies widely, from just using standard batteries and a joy stick controller, right up to using microprocessor controlled gyroscopic circuitry which enables the electric wheelchair to rise on two wheels!


Because the level of sophistication of electric wheelchairs varies so widely, so do the prices, from around £1000 - £16000 . The latest and most high tech electric wheelchair at the moment, is the iBOT. The iBOT mobility system can climb stairs, bump up curbs, glide through gravel and even elevate a seated passenger to reach the top shelf at a grocery store.


Essentially, the iBOT is a gyro-balanced mobility device designed to operate either on four or two wheels, stabilizing the user by automatically adjusting itself to compensate for any shift in weight.
This degree of sophistication does come at a price though, and at £16,000, it is only available to those with very deep pockets! To many Electric wheelchair users, the average price of an  electric wheelchair will be around £3500


When choosing an electric wheelchair, be sure to use a reputable make from a licence supplier like us. This will ensure you receive full back up if the electric wheelchair needs servicing. Also beware of second hand electric wheelchairs, as they can suffer from cracked frames, faulty batteries and worn out motors. But services and maintained correctly should be no problem. We do occasionally have used electric wheelchairs so keep checking our site or email us to let us know what you are looking for.


The way that Electric wheelchairs are propelled also varies, and these different methods give different characteristics to the wheelchairs. The following are the three basic methods of propulsion:

 

  • Rear Wheel Drive Electric Wheelchairs
    This is the most common method of drive for an electric wheelchair. This method makes the wheelchair fast, but can give a poor turning capability when compared to front and mid wheel drive chairs.
  • Mid Wheel Drive Electric Wheelchairs
    This method of drive gives the best turning capability of all the electric wheelchairs. The electric wheelchair can be a little unsteady when starting and stopping though, and may not be suitable for uneven surfaces.
  • Front Wheel Drive Electric Wheelchairs
    This method of drive gives a lower top speed than rear electric wheel drive chairs, but offers a good turning capability.

 

Electric Wheelchairs

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