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12 Months RTB Warranty

All of our new products come with a 12 month (RTB) return to base manufacturers warranty as standard.

 

If you encounter an issue with your product you are advised to call us first on 01245 905144 where we will be able to advise on the best course of action. This may also help speed up the process as it may be that we can repair the item at your address or order replacement parts whilst we are awaiting your item at our workshop.

 

The 12 Month RTB Warranty will not cover the products if they have been misused, damaged or vandalised, or any attempt to make a repair has been carried out by a third-party or none authorised company.  In the event of the product purchased from "Discount Mobility" being sold on, the 12-month warranty is not transferable.

 

Should you encounter a failure in your products we are able to offer a repair or replacement through this manufacturer RTB warranty. In the case of such a failure, it is the customer's responsibility to return the item to our workshop at which point the warranty repairs and cost of returning the item to you will be completed free of charge.

Any Call-Outs during the 12 months RTB Warranty will encounter an £80 Call out fee.

If you have difficulties in returning the item at your own cost to us we are able to offer a collection and return service at a cost of £80.00

 

 

Gold 12 Months Peace Of Mind Warranty Option.

Alternatively, we offer the option to take out our 'Gold 12 months Peace of Mind Warranty' during your online purchase against Mobility Scooters, Electric & Powered Wheelchairs and Furniture items.
This will then cover you for any extra expense for the first 12 months of ownership against mechanical and electrical breakdown, together with parts, labour and any call out charges.
The Cost for the Gold 12 Months Peace OF Mind Warranty is £79.00 during checkout.

The Gold 12 Months Peace Of Mind Warranty will not cover the products if they have been misused, damaged or vandalised or any attempt to make a repair has been carried out by a third-party or none authorised company.

 

How To Make  A Warranty Claim.

If you encounter an issue with your product you are advised to call us first on 01245 905144 where we will be able to advise on the best course of action. This may also help speed up the process as it maybe we can repair the item at your address or order replacement parts whilst we are awaiting your item at our workshop.

In the event of the product purchased from "Discount Mobility" being sold on, the 12-month warranty is not transferable.

 

 

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Loan Of Products.

No replacement loan products can be provided during the warranty repair period.

 

Repair Service.

If you have a problem with your Mobility Scooters, Electric & Powered Wheelchairs and Furniture items that are not covered under our 12-month Return to Base & Gold Warranty, we are able to undertake repairs for you at your cost. Again it is your responsibility to return the item to us or an engineer can collect the item at a charge of £80.00.

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12 Months RTB Warranty Absolutely FREE.
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Home >> Wheelchair Guide

Wheelchair Guide

Self Propelled Wheelchairs Buyers Guide

For users of wheelchairs, there are quite a few varieties on the market for them to choose from. The buyer needs to know exactly what they are looking for in terms of whether they will need it full-time or just for a few hours a day. As well as this, they need to ask themselves whether they will need someone to push it for them or if they are capable of using it solo. There are also other factors that come into play, so you need to be sure that you are well aware of what you need and have done all the relevant research.

 

Using manual wheelchairs independently

If you wish to use the wheelchair by yourself and don't require any help from an outside source, then a self-propelled wheelchair is most likely the way to go. The main appeal of such items is that they come with large wheels towards the back so that they can easily go over rough terrain and can swiftly change direction should the user wish for it to do so. In all, they are a lot more comfortable and straightforward than other products if it is something that will be used full-time.
It can be hard for someone to adjust to being in a wheelchair, particularly if they are forced to get used to it after an accident and not because of a condition from birth. For this reason, the self-propelled wheelchair should definitely aid them in getting used to the idea of using the item for everyday use. It also means that they don't have to rely on other people pushing them in it if they are able to choose this as an option.

 

 

Buying Guaranteed quality and style.

Self-propelled wheelchairs have been around for a long time and are what people often associated with when a wheelchair is mentioned. The classic style has meant that they have never gone out of fashion and it is very easy to find ones within a decent budget. If you need to use a wheelchair all the time and want to keep your independence, self-propelled wheelchairs are definitely the way to go and you know when you purchase one that the quality is going to be really good. Having been around for so long speaks for itself.

 

Making the perfect wheelchair choice

In terms of making the right choice, you can't go wrong with self-propelled wheelchairs. They are straightforward to use and relatively cost-effective. This is certainly a worthy attribute considering that they are a product that will be used on a very regular basis and therefore you don't want something that isn't going to last long and has you spending a lot of money on all the time. On this basis, self-propelled wheelchairs are the way to go.

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