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12 Months RTB Warranty

All of our new products come with a 12 month (RTB) return to base manufacturers warranty as standard.

 

If you encounter an issue with your product you are advised to call us first on 01245 905144 where we will be able to advise on the best course of action. This may also help speed up the process as it may be that we can repair the item at your address or order replacement parts whilst we are awaiting your item at our workshop.

 

The 12 Month RTB Warranty will not cover the products if they have been misused, damaged or vandalised, or any attempt to make a repair has been carried out by a third-party or none authorised company.  In the event of the product purchased from "Discount Mobility" being sold on, the 12-month warranty is not transferable.

 

Should you encounter a failure in your products we are able to offer a repair or replacement through this manufacturer RTB warranty. In the case of such a failure, it is the customer's responsibility to return the item to our workshop at which point the warranty repairs and cost of returning the item to you will be completed free of charge.

Any Call-Outs during the 12 months RTB Warranty will encounter an £80 Call out fee.

If you have difficulties in returning the item at your own cost to us we are able to offer a collection and return service at a cost of £80.00

 

 

Gold 12 Months Peace Of Mind Warranty Option.

Alternatively, we offer the option to take out our 'Gold 12 months Peace of Mind Warranty' during your online purchase against Mobility Scooters, Electric & Powered Wheelchairs and Furniture items.
This will then cover you for any extra expense for the first 12 months of ownership against mechanical and electrical breakdown, together with parts, labour and any call out charges.
The Cost for the Gold 12 Months Peace OF Mind Warranty is £79.00 during checkout.

The Gold 12 Months Peace Of Mind Warranty will not cover the products if they have been misused, damaged or vandalised or any attempt to make a repair has been carried out by a third-party or none authorised company.

 

How To Make  A Warranty Claim.

If you encounter an issue with your product you are advised to call us first on 01245 905144 where we will be able to advise on the best course of action. This may also help speed up the process as it maybe we can repair the item at your address or order replacement parts whilst we are awaiting your item at our workshop.

In the event of the product purchased from "Discount Mobility" being sold on, the 12-month warranty is not transferable.

 

 

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Loan Of Products.

No replacement loan products can be provided during the warranty repair period.

 

Repair Service.

If you have a problem with your Mobility Scooters, Electric & Powered Wheelchairs and Furniture items that are not covered under our 12-month Return to Base & Gold Warranty, we are able to undertake repairs for you at your cost. Again it is your responsibility to return the item to us or an engineer can collect the item at a charge of £80.00.

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12 Months RTB Warranty Absolutely FREE.
12 Month Warranty Absolutely FREE.
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Review by margaret rolls
Review Pride Go Go Elite Traveller Plus 4 Travel Mobility Scooter OMG ! What a great scooter. I also had great help from Discount Mobility when purchasing. I love this scooter I cannot praise it enough A+A+A+A+A+
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Review First time using for Annual Service...had the most helpful person who knew what he was doing. Would highly recommend
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Review Very pleased with how easy it was to buy my Pride Go Go Scooter online.
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Review The kind call staff at discount mobility helped me make my online purchase of a chairbed so easy. A big "Thank You" to Andrew.
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Review by Mr J Nellist
Review The best and cheapest priced mobility scooters website I have purchased from.
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Review by Terry Smart
Review Great Website, Great Prices, Great Service!
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Review by margaret atkinson
Review Just bought a pride apex rapide love it the springs make such a differance. The delevery was very good the guy answered my questions and demonstrated it
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Review by Ian Woolnough
Review Bought a bariatric wheelchair for my Mother, all was well.
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Review by sue mills
Review just as ordered. goog lightwieght wheel chair. easy to assemble.husband finds it easy to use. very satisfied with product and co. will use again if we need anything.
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62 Site reviews found. Page 1 of 7
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