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12 Months RTB Warranty

All of our new products come with a 12 month (RTB) return to base manufacturers warranty as standard.

 

If you encounter an issue with your product you are advised to call us first on 01245 905144 where we will be able to advise on the best course of action. This may also help speed up the process as it may be that we can repair the item at your address or order replacement parts whilst we are awaiting your item at our workshop.

 

The 12 Month RTB Warranty will not cover the products if they have been misused, damaged or vandalised, or any attempt to make a repair has been carried out by a third-party or none authorised company.  In the event of the product purchased from "Discount Mobility" being sold on, the 12-month warranty is not transferable.

 

Should you encounter a failure in your products we are able to offer a repair or replacement through this manufacturer RTB warranty. In the case of such a failure, it is the customer's responsibility to return the item to our workshop at which point the warranty repairs and cost of returning the item to you will be completed free of charge.

Any Call-Outs during the 12 months RTB Warranty will encounter an £80 Call out fee.

If you have difficulties in returning the item at your own cost to us we are able to offer a collection and return service at a cost of £80.00

 

 

Gold 12 Months Peace Of Mind Warranty Option.

Alternatively, we offer the option to take out our 'Gold 12 months Peace of Mind Warranty' during your online purchase against Mobility Scooters, Electric & Powered Wheelchairs and Furniture items.
This will then cover you for any extra expense for the first 12 months of ownership against mechanical and electrical breakdown, together with parts, labour and any call out charges.
The Cost for the Gold 12 Months Peace OF Mind Warranty is £79.00 during checkout.

The Gold 12 Months Peace Of Mind Warranty will not cover the products if they have been misused, damaged or vandalised or any attempt to make a repair has been carried out by a third-party or none authorised company.

 

How To Make  A Warranty Claim.

If you encounter an issue with your product you are advised to call us first on 01245 905144 where we will be able to advise on the best course of action. This may also help speed up the process as it maybe we can repair the item at your address or order replacement parts whilst we are awaiting your item at our workshop.

In the event of the product purchased from "Discount Mobility" being sold on, the 12-month warranty is not transferable.

 

 

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Loan Of Products.

No replacement loan products can be provided during the warranty repair period.

 

Repair Service.

If you have a problem with your Mobility Scooters, Electric & Powered Wheelchairs and Furniture items that are not covered under our 12-month Return to Base & Gold Warranty, we are able to undertake repairs for you at your cost. Again it is your responsibility to return the item to us or an engineer can collect the item at a charge of £80.00.

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Discount Mobility offers a variety of mobility product solutions to help people be active and mobile and in many cases, much more independent. We offer mobility products, such as wheelchairs, mobility scooters, personal care aides, and other items for the home that help make mobility easier. Many of these products can vastly improve your quality of life! Whether you are recovering from surgery, are physically disabled, or require assistance due to age or a medical issue, browse our site for a plethora of helpful products.

Discount Mobility Products For Less

Discount Mobility is here to provide you with More Mobility For Less – our price promise means you get great prices on everything from bath lifts to electric wheelchairs. We stock the best living aids from top brand manufacturers so you have peace of mind that whichever mobility aids you purchase they are of the best quality. We understand that buying something like a wheelchair or a riser recliner chair is a major purchase so our friendly and knowledgeable customer service advisers are available to help with all your questions before, during and after you have placed your order. You can also find first-hand feedback on individual products through reviews, written by existing customers.

Discount Mobility deliver nationwide - standard delivery is £6.50 or if your order is over £100 we will usually deliver for free. If you would like an engineer to assist you with setting up and getting-to-know your new mobility scooter you can upgrade to an Engineered Delivery. We offer competitive pricing for all our mobility products. Browse our mobility scooters, mobility wheelchairs, riser recliner chairs and everyday mobility living aids selection and feel free to contact us with any questions.

We also promise to beat any genuine quote. Looking for something in particular that you can’t find on our website? Talk to us on 01245 905144 about your mobility product needs and we’d be happy to try to help.

 

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